Jobbeschreibung
Intercom’s Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
What will I be doing?
* Identify areas where ML can create value for our customers
* Identify the right ML framing of product problems
* Working with teammates and Product and Design stakeholders
* Conduct exploratory data analysis and research
* Deeply understand the problem area
* Research and identify the right algorithms and tools
* Being pragmatic, but innovating right to the cutting-edge when needed
* Perform offline evaluation to gather evidence an algorithm will work
* Work with engineers to bring prototypes to production
* Plan, measure & socialize learnings to inform iteration
* Partner deeply with the rest of team, and others, to build excellent ML products
Voraussetzungen
What skills might I need?
* Broad applied machine learning knowledge
* 3-5 years applied ML experience
* Practical stats knowledge (experiment design, dealing with confounding etc)
* Intermediate programming skills
* Strong communication skills, both within engineering teams and across disciplines.
* Comfort with ambiguity
* Typically have advanced education in ML or related field (e.g. MSc)
* Scientific thinking skills
Bonus skills & attributes
* Track record shipping ML products
* PhD or other experience in a research environment
* Deep experience in an applicable ML area. E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
* Strong stats or math background
* Visualization, data skills, SQL, matplotlib, etc.
Wir bieten Ihnen
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
* Competitive salary, annual bonus and equity
* Regular compensation reviews - we reward great work!
* Generous paid time off above statutory minimum
* Generous family leave (maternity, paternity), to let you spend valuable time with your loved ones
* Hybrid working
* MacBooks are our standard, but we also offer Windows for certain roles when needed.
* Fun events for Intercomrades, friends, and family!