More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Advantest is growing its Global Support Expert team for the V93000 SoC Test System. This team provides 3rd level technical support to the end Customers (focus on hardware). Design for support is a key focus, where the team drives new product designs towards supportability and profitability.
As a Global Support Engineer, you will provide support for the customers of our products. You will utilize diverse skills, from strong tactical execution to project management to solve the customers’ issues in a timely manner.
Recognized as the global technical support expert for Advantest Semiconductor Test Systems
Accountable for global technical escalation management
Responsible for defining and measuring support requirements for the new Advantest product development ensuring supportability at lowest support cost
Drive continuous improvement globally in enhancing the capability or efficiency in delivering support to the end customer
Bachelor’s or master’s degree in Electronics, Electrical Engineering, Mechatronics or related
Ideally experience as R&D, Production or Support Engineer within an international environment managing cross-functional projects.
Proficiency with Linux environments and with languages such as bash, Java or Python for scripting and automation (Plus).
Willingness to travel both domestically and internationally to support cross-geographical projects and customer engagements.
Excellent communicator with the ability to work collaboratively across global teams.
Effective communication in spoken and written English, (German preferred, Chinese or Japanese plus)
Teamwork in an international environment
Open business culture with flat hierarchies
Benefits
Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
Attractive salary, share in Advantest ́s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Apply now, preferably via our online application tool
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