About Us:
Our IT is central to the success of SEEBURGER: secure, efficient, and future-oriented. In IT Desktop Service, we design the modern workplace for colleagues worldwide – with Microsoft 365, Intune and a strong enablement focus. We are systematically expanding Copilot and AI support.
Your Role:
You will become part of our IT Desktop team and ensure smooth operations, modern workplaces and satisfied users. In addition to classic 1st/2nd level support, you will take responsibility for enablement, software provisioning and completely new topics such as managed MacBooks.
Your Responsibilities:
Support & Operations:
• Receiving, classifying and processing incidents & service requests (1st/2nd level)
• Managing user and access rights (e.g. in Microsoft Entra)
• Supporting Windows-based clients including peripherals and standard software
Modern Workplace & M365 Enablement:
• Practical enablement for SharePoint, OneDrive, Teams and Office apps (structures, permissions, usage concepts)
• Copilot & AI: first-line contact person, sharing best practices, collecting use cases and providing feedback to the central team
Software Provisioning & Compliance:
• Intune: package testing, functionality validation, rollouts via the company portal, feedback to the team
• Ensuring compliance and security policies on end devices (policies, configurations)
Hardware & Workplace Operations:
• Installation, rollout and administration of notebooks and mobile devices (MDM)
• License management as well as installation and maintenance of applications/tools
• Hardware lifecycle including inventory management as well as return and refurbishment processes
New & exciting:
• Participation in the introduction of managed MacBooks: standardization, documentation and user enablement
Your Profile:
Must haves:
• Completed IT training or comparable qualification
• Experience in IT support/system administration (Windows)
• Knowledge of endpoint management and ticketing systems
• Very good German and fluent English skills
Nice to have:
• Experience with Microsoft 365 (user/license management: Entra/Azure AD, Exchange Online, Intune)
• Hands-on experience with Intune packaging/deployment as well as compliance policies
• First experience with Copilot in an M365 context
• Interest in or already experience with macOS
What makes you successful:
• You are passionate about IT, learn quickly and enjoy bringing new topics into everyday work.
• You work in a structured and solution-oriented way and communicate clearly – both remotely and on site.
• You enjoy enabling people and making modern tools easy to understand.
Our Benefits:
* Modern Workplace & Collaboration: Active participation in shaping the Modern Workplace and digital collaboration
* Cross-functional Collaboration: Close cooperation with Engineering, Security, and Business teams
* International Projects: Involvement in international projects with diverse opportunities to contribute
* International Environment: Working in an international environment with plenty of room to shape the Modern Workplace
* Cross-location Collaboration: Collaboration with motivated colleagues across multiple locations
* Technology & Innovation: Working with modern technologies and the opportunity to actively contribute to new projects
* Vacation & Time Off: 30 vacation days, additional days for volunteering, and your birthday off
* Financial Extras: Christmas bonus, contribution to company pension plan, childcare allowance, bike leasing, Germany ticket, tax-free benefits via Edenred, and private accident insurance
* Training & Development: Digital learning platforms, internal and external training opportunities
* EGYM Wellpass: Access to thousands of sports and wellness offers
* Health & Wellbeing: Stress prevention, health days, vaccinations, relaxation and quiet rooms
* Work Environment: Modern campus workplace with coffee bar, cafeteria, and free beverages
* Events & Team Spirit: Summer and winter parties, afterworks, sports groups, our own band, and participation in events like the B2Run
Contact Recruiting:
Yacine Adjir
recruiting@seeburger.com
LinkedIn - XING