Job Title: Workplace IT Engineer
Role Summary:
We are seeking an experienced IT Engineer (Workplace) to join our team. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our Microsoft 365 infrastructure.
* Maintain and update Teams, SharePoint, Exchange Online, and Microsoft Admin portal to ensure seamless integration and optimal performance.
* Analyse new hardware standards and enrol them in the Intune platform to enhance device management and security.
* Deploy and manage communication equipment, including Teams-based desk phones and meeting room equipment running MTR, to facilitate efficient collaboration.
* Develop procedures, provide training, and create support documentation for effective IT support services.
* Lead improvement initiatives and migration projects within the team to drive innovation and growth.
* Deliver end-user support group training and documentation to guarantee successful mobile device deployment, management, tracking, and auditing.
Requirements:
* Strong knowledge of Microsoft 365 infrastructure, including Teams, SharePoint, and Exchange Online.
* Excellent analytical and problem-solving skills to identify and resolve technical issues.
* Ability to work effectively in an Agile environment with normal office hours and occasional flexible working arrangements.
* Demonstrated experience in leading improvement initiatives and migration projects.
* Valid car driver's license and Certificate of Good Conduct required.
Working Conditions:
The successful candidate will work in a dynamic and collaborative environment with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a chance to work with a talented team on exciting projects.