IoT Technical Specialist
We are seeking a skilled IoT Technical Specialist to join our team.
1. This role will involve serving as the primary point of contact for users' requests, incidents or questions related to OBC components: telecom, hardware and MDM applications.
2. The successful candidate will be responsible for determining proper escalation procedures for problems that cannot be solved within their scope.
3. In addition, they will formalize resolution processes to enable Level 1 teams to address recurring issues in a continuous improvement mindset.
The ideal candidate should possess excellent problem-solving skills and have experience with IoT technology. They must also be able to communicate effectively with both technical and non-technical stakeholders.
The selected applicant will undergo an extensive onboarding process including training sessions. He/she must commit themselves fully during this period.
The desired outcome is someone who can hit the ground running by creating scalable solutions from existing architectural frameworks.