Job Summary
We are seeking a seasoned professional to fill the role of Senior IT Director. This position involves working on high-profile technology systems that impact various aspects of modern life.
Key Responsibilities:
* Provide strategic guidance to clients at the executive level.
* Focus on delivering exceptional customer satisfaction and value through targeted service offerings.
* Create customized solutions that meet market standards and drive projects to successful completion.
* Support sales efforts by developing and presenting service solutions.
* Identify and collaborate with external partners to enhance service delivery.
Requirements:
* Stay up-to-date on industry trends and client needs.
* Develop strategic and financial plans to drive business growth.
* Understand the nuances of consultative versus managed service models.
* Possess in-depth technical knowledge in key areas such as cloud, network, service management, infrastructure, and application services.
* Demonstrate strong customer/vendor management, presentation, and relationship-building skills.
* Have a deep understanding of transition and transformation programs, project methodologies, and associated challenges.
Preferred Skills:
* Exhibit strong leadership, sales, communication, and negotiation abilities.
* Embody a servant leader mindset, guiding teams, peers, and stakeholders throughout the engagement cycle.
* Serve as a trusted advisor for internal and external clients.
* Demonstrate ambassadorship for the organization's value proposition.
What We Offer:
A cutting-edge work environment, access to Fortune 100 clients, opportunities for innovation, collaboration, growth, and employee learning programs featuring certifications from leading industry providers. Additionally, we provide a company-wide volunteering platform and benefits that promote diversity and offer employees choice.