**Your Team** As the Global Capability Owner Back Office Integration, you are responsible for designing business processes and translating complex business requirements into actionable needs for IT and domain partners. Beyond strategic design, you will manage critical run-phase operations and provide level 3 support for your domain. By balancing high-level process governance with hands-on operational troubleshooting, you ensure a seamless, automated integration between digital product contracts/subscriptions and global back-office systems.* Lead current & future efforts to design, built, develop, deploy and automate processes & solutions allowing Roche Diagnostics to act like a software company* Reporting to the chapter lead, accountable to implement the E2E strategy in collaboration with all product teams, domain process teams, IT and affiliates* Drive future capabilities required for a software company* Drive integration of product world with back office environment* Owns E2E process globally, across the division* Act as role model and coach within and outside the network* Deliver 3rd level support in case of operational issues (investigation and resolution)* Provide process expertise and knowledge transfer to key stakeholders (deployment & services team, key users, etc)* Responsible for the implementation of the E2E-BPM-Strategy and for the definition of guardrails with the chapter lead with a strong focus on customer experience* Responsible for ensuring a holistic solution including processes, authorizations, guardrails,technology in line with the E2E BPM-Strategy* Strongly drives continuous improvement and automation* Stringent change and stakeholder management across the organization (all domains, globally & locally) to ensure a common ground* Coaching within and outside of the E2E network and especially colleagues within the own organization* Act as role model for new ways of working* Drive agile mindset* Bachelor in Business Economics and / or Business Informatics / Information Technology and / or any corresponding study or practical experience* Master’s degree preferred* Fluent in English, additional languages beneficial* Proven expertise in SAP SD and FI is a must. Experience in MM is a plus.* Minimum 7 years of professional experience in: + commercial and/or finance functions + business process management + service operations + project support* Experience in international and intercultural work environments* Exceptional analytical skills and problem solving mindset* Strong communication skills* Strong methodological skills (e.g. SAFe, LEAN, SCRUM, ...)* Success in driving a culture dedicated to customer focus, compliance and continuous improvement* Deep Understanding of Diagnostics, Digital / Software Market, E2E processes and related systems #J-18808-Ljbffr