Position
Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand's century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.
Job responsibilities
Your mission
* Lead your team alongside the store manager and hold a leadership position in their absence.
* Provide support to ensure store operations are carried out efficiently.
* At RIMOWA our assistant store managers support the store managers with task delegation, cashiering, personal management and inventory management.
* Drive strategic growth through careful analysis of product and consumer trends.
* Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
* Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
* Assist with special requests and perform repairs in coordination with our client care department.
* Be a team player, first and foremost, who is eager to learn about our products, our brand and history.
* A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.
Profile
Your experience and skills
* Passionate about storytelling, lifestyle, luxury and travel.
* Experienced with people management and look to drive personal growth for those in your team.
* Confident in your inter-personal skills and excel in dealing with both team members and clientele.
* Enthusiastic about retail and delivering memorable experiences for our clientele.
* Have a great eye for visual details and are eager to achieve team objectives.
* Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
* Experienced in the sector.
* Fluent in speaking the German and English. Additional languages are a plus.
Additional information
Our offer
* Competitive and attractive compensation with additional profit-sharing system
* 30 paid vacation days per year
* Subsidized JobTicket ("DeutschlandTicket")
* Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
* Lunch Tickets
* Free or subsidized Urban Sports membership
* Corporate benefits (e.g., for sports, lifestyle, fashion, etc.)
* Company pension plan with high employer contribution
* Employer-financed pension commitment in the event of death or disability
* An international and exciting environment within the LVHM Group
* Exciting projects and individual career development opportunities
* Personal support for your everyday family life via Voiio family services
* Financial and psychological support through the LVMH Heart Fund
At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.
What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.
Get to know us in advance on Instagram and Twitter: @RIMOWA or on
RIMOWA MAISON
It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father's visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA's global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today's ever-changing world.