Introduction Sentence
For Hamburg Headquarters we are recruiting a
Your new job includes
As an e-commerce operations manager (m/f/d), you are responsible for ensuring and optimizing our digital products, webshop & app, as well as increasing the conversion rate. Here you will in particular
* monitor the availability, performance and data supply of the web shops & app to be managed and ensure an excellent user experience
* carry out and document (release) tests as part of further development
* conduct training (globally) and create appropriate training documents
* carry out 2nd level support (Omnitracker) and forward optimization ideas and errors to the relevant interfaces
* work closely with logistics, locations, sales service and customer service
* help with the further development of the e-commerce strategy (e.g. internationalization, click & collect) as well as with product range and UI-relevant optimizations
Preferred Profile
* Successfully completed studies in the field of e-commerce, business administration, marketing or comparable training
* Several years of professional experience in the area of web shop management or operation support
* Sound knowledge of SAP or e-commerce applications
* Analytical skills and experience in dealing with bug tracking, testing and web analysis tools, e.g. Google Analytics, as well as in deriving recommendations for action
* High degree of hands-on mentality, initiative, technical understanding and enjoyment of teamwork
* Fluent written and spoken German and English language skills
If you do not tick all boxes, but still believe you are a match to this role, we are happy to get in touch.
Closure
Are you interested? Good! Apply stating your salary expectations and your earliest possible starting date. If you have any questions, please do not hesitate to contact Katharina Trabert at +49 40 3010 21 778 or career@gebr-heinemann.de.
We welcome all people regardless of age, ethnicity, nationality, gender identity, religion, ideology, sexual orientation, social background or disability.
Competencies