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Senior customer success manager - onboarding

Frankfurt am Main
sparetech
Manager
Inserat online seit: 26 Mai
Beschreibung

The mission is to fuel customer retention, growth, and satisfaction by deeply understanding our software products and building strategic relationships. Take Ownership : Own the post-sales journey of our customers from handover to onboarding, usage, renewals, and upsells within the defined scope
Fully dedicate yourself to self-leadership, driving your personal and professional development while strengthening each member of your team
Improve Together : Work with the Customer Success Management team and VP Customer Success to continue to develop our processes, tools and product
Speak Fluently : Are proficient in both German and English
A remote-yes company, where you can decide every day whether you work from home, at our Stuttgart or Munich office, or at any Design Office in Germany
A permanent employment contract, 30 days of vacation, and the opportunity to participate in the company's success through our VSOP program
An annual training budget of 1000 EURO for your professional development
A subsidized job bike to escape city traffic and a Wellpass gym membership to stay active
A dynamic start-up atmosphere and an international team in which new ideas, creative approaches, and cooperation at eye level are valued
To enjoy Corporate Benefits, including discounts on fashion, travel, and much more from various companies
To achieve this, we have built, and continue to build, an AI-powered MRO software that connects all players in the spare parts ecosystem, from manufacturers and suppliers to the people working behind the machines. By facilitating the exchange of data, knowledge, and expertise, we create shared visibility that empowers smarter decisions, reduces waste, and drives seamless collaboration. This connected spare parts intelligence unlocks value that extends far beyond software.

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