We’re looking for someone who understands the heart of online communities — and knows how to nurture them. If you're passionate about Minecraft, fluent in Discord culture, and ready to create a space where players feel heard, welcome, and excited to return — we want you on our team.
This position starts as an unpaid volunteer role with the potential to develop into a paid contractor position.
Tasks
* Manage day-to-day interactions on Discord, forums, and social media channels to foster a welcoming, safe community
* Monitor and moderate player discussions, enforce community guidelines, and escalate issues as needed
* Collect, organize, and relay player feedback to internal teams to inform development and content decisions
* Coordinate community events, announcements, and engagement initiatives in collaboration with other teams
* Support onboarding and training of new moderators and community volunteers
* Maintain clear, transparent communication with the player base regarding updates, rules, and server news
* Track community sentiment and engagement metrics to identify trends and improvement opportunities
* Assist in creating content for social media and official communications when needed
Requirements
* Proven experience managing online communities, ideally in gaming or Minecraft related environments
* Strong communication skills with the ability to engage positively and professionally with a diverse player base
* Deep understanding of Minecraft community culture, player expectations, and common challenges
* Experience using Discord and other community platforms (forums, social media) for moderation and engagement
* Ability to handle player feedback, moderate discussions, and resolve conflicts with empathy and fairness
* Comfortable collaborating closely with developers, content creators, and moderators
* Organized and proactive — able to manage daily community needs while contributing to long-term engagement strategies
* Basic knowledge of moderation tools and workflows; experience with bots and permissions a plus
* Fluency in German (written and spoken) is required; English proficiency is a plus
* Expected availability of around 10–15 hours per week with flexibility
Benefits
* A unique opportunity to shape the community experience of a brand-new Minecraft network
* Full access to internal communication platforms, moderation tools, and community management resources
* Dedicated servers and channels tailored for efficient community engagement and event coordination
* Clear guidelines, feedback loops, and project management tools to support your daily work
* Close collaboration with a motivated and skilled team of developers, content members, QA, and moderators
* A motivated and friendly staff team that values communication, transparency, and respect
* Fully remote – work from anywhere
We’re building a diverse and inclusive team culture. Regardless of background, gender identity, or orientation — whether you’re a volunteer or paid contributor — you are welcome here. Always.