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It service manager (m/f/d)

Jena
GULP – experts united
Manager
Inserat online seit: 27 Januar
Beschreibung

We are currently looking for a qualified IT Site Manager on behalf of a client from the semiconductor industry in Jena. In this position you will be responsible for all IT systems at the site. Your satisfaction is our goal - trust our expertise! Try it out and apply online now! Your path to an attractive permanent position directly with our client company is not far away! We value equal opportunities and welcome applications from people with disabilities, whose inclusion is particularly important to us.

Here's what our clients offer

1. Fast and smooth placement in a permanent position directly with our clients
2. Appreciative and trusting support throughout the entire placement process
3. Precise briefing on the position described and our client
4. Confidential coaching and advice at eye level
5. Salary structure according to qualifications and professional experience

Your tasks

6. Acting as a local contact for internationally distributed IT teams and outsourcing partners
7. Acting as an interface between local business partners and the central IT department
8. Ensuring the stable operation of the IT infrastructure that supports the local business units
9. Providing hands-on support for IT services that cannot be managed remotely
10. Assisting end users in complying with the company's IT support processes
11. Participate in international IT projects and take over project management for local projects in Jena

Your profile

12. Bachelor's or Master's degree in computer science and several years of professional experience in a comparable position in an international outsourcing company
13. Experience in a comparable position in an international engineering company
14. Experience in hardware and software development
15. Expert knowledge of ITIL, ServiceNow ticket processing, dealing with serious incidents and problem management
16. Basic knowledge of electrical engineering, UPS, air conditioning technology, rack mounting and cable laying
17. Knowledge of Windows, macOS, SCCM software installations and Office products
18. Basic knowledge of LAN, WAN, remote access, firewall, WAN acceleration, WLAN and network monitoring solutions
19. Fluent written and spoken German and English
20. Communication and teamwork skills as well as an independent and structured way of working
21. Occasional willingness to travel

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