The jobholder (m/f/d) will be based in Bremen as an **IT Operation Specialist (m/f/d) **and is responsible for the following tasks:
Activities:
* Monitor IT Servers and Systems Assessment of system data, error and reports
* Determine areas for improvement and repair
* Determine systems and servers are due for upgrades
* Direct IT Technicians / Subcontractors Directing activities of IT technicians / Subcontractors
* Assessment of current department needs/inquiries
* Development of technician schedules
* Development Department Policies Developing IT policies and procedures to ensure effectiveness and reliability
* Developing Service Level Agreements (SLAs)
* Developing Operation Level Agreements (OLAs)
* Developing guides for users and technicians
* Resolve Help Desk Escalations If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem
* Negotiate Vendor Contracts Negotiating contracts with IT service providers
* Assessing department and business needs
* Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates
* Upgrades and Installations Manage updates and upgrades of IT servers and systems
* Support other IT department activities while upgrading systems and migrating organization data
* Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.
Active Directory
* Be in charge of all company domains
* Creation and management of directory infrastructure
* Monitoring, reporting and security of the company domains
* Group Policy creation, monitoring and compliance check
* Managing Trust relationships and Schema
* Creation and implementation of security templates
* LAPS-Management
* Yearly MS True-Up
Server Operations
* Ensure licensing compliance for Windows Servers Systems
* Define/create Images for Windows server systems (virtual and physical)
* Ensure compliance between server hardware and multivendor support contract
* General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations
Ping Federate
* Implement changes of attributes and applications inside Ping Federate
* Update and upgrade the Ping Identity software
* Maintenance of Ping Federate components
* Take part in meetings of the French Service Owner
Virtualization
* Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended)
* Be in charge of Nutanix HCI systems
* Implementation of virtualization architecture design
* Coordinate implementations with IT Technicians and subcontractors
* Conduct system audit reviews
* Server capacity management
* Backup and disaster recovery planning
CITRIX
* Be in charge of plan, design, setup and manage Citrix environments
* Upgrading Citrix components
* Development of hardware infrastructure for the Citrix farm
* Knowledge to analyze Citrix components and their network configuration
* Configure and administrate Citrix ADC/NetScaler
* Developing Provisioning concept of Applications and Virtual Desktop on customer needs
* Create Images for Provisioning Services deployments and create delivery groups
TRELLIX- and WSUS-Services
* Install, upgrade and manage WSUS & TRELLIX instances
* Check for upgrading the components
* Coordinate implementations/upgrades with IT Technicians and subcontractors
* Define Update plans for new TRELLIX and windows updates
* Direct the subcontractor to approve the needed updates based on update plans
* Perform tests to ensure the updates are being installed correctly
Persönliche Anforderungen:
* Team player with excellent communication skills
* Service and customer orientated person with high sense of responsibility
* High level of assertiveness
Eine Überhnahme ist zeitnah geplant!
Mehr anzeigen