About the role As Senior Business Development Manager, your primary responsibility is to drive new business and grow revenue by acquiring and managing retail & ecommerce clients who need fast, reliable, and integrated shipping solutions. You will play a key role in expanding Shipcloud's presence in the market, building long-term relationships with high-profile ecommerce businesses, and influencing the future of parcel logistics. Your mission Your Impact: You will directly contribute to Shipcloud's growth and market leadership across Europe. Your expertise and relationships will help establish strategic partnerships that fuel long-term business success. By identifying and solving client pain points, you will improve ecommerce operations for retailers and drive higher customer satisfaction. Your proactive approach will help shape and improve our sales processes, contributing to the transformation of our organization. Key Responsibilities: Identify and acquire new ecommerce and retail clients across Benelux / Germany. Build, manage, and grow a strong sales pipeline through outbound prospecting, networking, and partnerships. Conduct consultative sales conversations to uncover client needs and tailor solutions. Present and demo Shipcloud's platform. Negotiate contracts and close deals that drive revenue growth. Collaborate closely with Marketing, Product, and Operations to ensure client success. Act as a trusted logistics advisor to ecommerce businesses, understanding their delivery, returns, and customer experience challenges. Your profile 5 years of B2B sales experience in SaaS, shipping, or logistics services, ideally selling into ecommerce businesses. Large professional network within the ecommerce and fulfilment space. Deep understanding of ecommerce operations: checkout, delivery expectations, returns management, and customer behavior. Familiar with ecommerce platforms (Shopify, WooCommerce, Magento, PrestaShop, etc.). Skilled in consultative selling and problem-solving. Strong technical understanding to demo platforms and explain integrations. Strong pipeline management skills. Comfortable with outbound prospecting: LinkedIn, email outreach, cold calling. Entrepreneurial mindset, highly driven by growth, results, and customer satisfaction. Fluent in German; proficient in English. Why us? Empowerment & Impact : Flat hierarchies and the opportunity to shape structures and processes in a dynamic environment. International Culture : Be part of a vibrant company with an open and collaborative corporate culture. Workspaces : Work from our beautiful office in Bielefeld, with the flexibility to visit our other locations. Individual Benefits : Choose from a variety of perks via Riso (including a Germany Ticket, internet allowance, lunch subsidies, and more). Work-Life Balance : Flexible working hours, mobile working options, and 30 vacation days provide a balance. Modern Equipment : Benefit from modern workplace equipment. Comfort : Enjoy coffee, drinks, and fresh fruits in the office. Onboarding : Structured onboarding with our buddy program. Community : Take part in regular team events. Your contact person Peer Borgmann Head of Business Development About us At Shipcloud, we are an international team united by a shared vision & passionate about logistics, e-commerce and software. Our cloud-based platform enables businesses to connect with all major shipping service providers and is designed to simplify the complex world of logistics. We work hard, celebrate our achievements, and thrive on innovation as we push towards our goals. With offices in Hamburg, Bielefeld, Venlo, Rotterdam, and Madrid, we embrace a collaborative, creative and vibrant work environment. If you are excited by challenges, driven by results, and ready to be part of something bigger, Shipcloud is the place for you.