Overview
Solution Architect - Industry Solutions Delivery (ISD) team
Join Microsoft’s Industry Solutions Delivery (ISD) team and help shape the future of business through Cloud and AI innovation. As part of a highly specialized consulting organization, you’ll work at the forefront of digital transformation, delivering Microsoft technologies that empower customers to reimagine their business. ISD is a global organization delivering industry-specific solutions with a growth mindset and a focus on AI-first solutions.
As a Solution Architect, you’ll lead the design and delivery of impactful solutions that bridge business strategy and technology. You’ll engage directly with senior customer stakeholders, drive architectural excellence, and contribute to Microsoft’s mission of empowerment through innovation. This role offers up to 50% remote work and the opportunity to make a tangible impact across industries, delivering measurable value and shaping the next generation of intelligent enterprise solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Responsibilities
* Customer-Centric Solution Design: Engage with a broad range of customer and partner stakeholders—including business sponsors, enterprise architects, and technical teams—to gather insights and define solution architecture. Facilitate alignment on business goals, technical feasibility, and delivery approach.
* Architecture Definition & Governance: Own the end-to-end architecture definition, including the Architecture Description Document, Architecture Decision Log, and Requirements Traceability Matrix. Ensure traceability from business requirements to technical implementation.
* Business Value Realization: Collaborate with customers to articulate and measure the business value of solutions (e.g., revenue acceleration, cost optimization). Drive clarity in ambiguous or conflicting requirements and document assumptions and implications where needed.
* Technical Leadership & IP Development: Identify reusable patterns and gaps across engagements. Contribute to the development and refinement of intellectual property, including reference architectures, accelerators, and best practices. Promote reuse across pre-sales and delivery.
* Cross-Team Collaboration & Influence: Lead virtual teams across disciplines and geographies. Share strategic and technical insights with internal communities, engineering teams, and field stakeholders to influence product direction and improve solution outcomes.
* Customer Advocacy & Feedback Loop: Act as the voice of the customer, using evidence-based insights to advocate for improvements in Microsoft technologies, services, and offerings. Escalate and prioritize feedback to engineering and product teams.
* Performance & KPI Accountability: Drive impact across key performance indicators such as Azure Consumption Revenue, Gross Margin, Resource Mix, and Customer Satisfaction. Ensure architectural decisions align with business and financial goals.
* Executive Engagement & Communication: Demonstrate strong communication and interpersonal skills to effectively engage with senior stakeholders on both customer and Microsoft side. Translate complex technical concepts into clear business language, facilitate executive-level discussions, and build trusted relationships that influence strategic direction.
Qualifications
Required / Minimum Qualifications
* Bachelor’s degree in computer science, information technology, engineering, or related field AND solid experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
* OR master’s degree in computer science, information technology, engineering, or related field AND proven experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
* OR equivalent experience including career returners and those with non-linear paths
* Proven record of managing multiple, highly complex projects or portfolios and leading blended, multidisciplinary teams
* Proven strong migration and infrastructure (AVS) expertise and proven senior-level experience to lead and deliver high-impact solutions
* Additional beneficial skills in Data (e.g., Data lakes, Synapse, Agents/Agentic)
Preferred Qualifications
* Technical or professional certification in Infrastructure and migration domain
* Experience with technical (services/ consulting) sales
* Leadership/people management experience, including leading and supporting a diverse team of technical consultants
Job Details
* Employment type: Full-time
* Job function: Consulting
* Industries: Software Development
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