Job Description
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Alongside our global campuses, we also collaborate with talented contractors and freelancers from all over the world to help us achieve our crazy big goals. While we support flexible, remote-friendly ways of working, for this role we’re focusing on Berlin so we can best support our teams and keep collaboration flowing.
This role is a 12-month engagement, working full-time hours.
About the role
As Canva’s Community Manager for Germany, you’ll primarily focus on the Creator Community - onboarding, inspiring, and supporting local designers as they produce high-quality, culturally relevant content - while also having the opportunity to support Canva’s Education Community to grow teacher engagement and awareness where needed.
You’ll connect the dots between creative talent, local culture, and Canva’s tools to drive advocacy, creativity, and community impact. Community has always been at the heart of Canva, fueling all the strong brand loyalty we’ve built over the years.
What you’ll be doing
* Build and manage the Canva’s Creator and Education community in Germany, fostering growth, advocacy, engagement, and a sense of belonging among contributors.
* Act as a relationship-builder, offering empathetic support, detailed guidance, and proactive engagement to strengthen creator and educator trust and retention.
* Define and execute the Germany community strategy, aligning with product priorities and cultural moments to drive local impact.
* Identify and nurture creative talent, ensuring creator outputs align with visual trends and Canva’s quality standards.
* Collaborate cross-functionally with content, marketing, SEO, education, sales and product teams to design and deliver impactful initiatives and campaigns.
* Craft clear and inclusive communications that inspire, inform, and engage creators and educators across multiple channels.
* Create strong feedback loops, providing structured, actionable feedback to help creators optimize their content and continuously improve over time.
* Use data and insights to measure community health, track content performance, and optimize programs for impact.
You're probably a match if
* You have a track record of building and scaling thriving creative or contributor communities.
* You have hands-on experience with community management platforms (e.g. Discord, Facebook Groups, Circle, or similar).
* You have deep knowledge of the German creative, education and cultural landscape, with the ability to identify trends and nuture creators to produce culturally relevant content.
* You have strong event planning, facilitation, and public speaking skills with a knack for creating inspiring activations online and offline.
* You are a creative thinker with familiarity in content creation (design, short-form video, social media campaigns) and a strong grasp of visual and community trends.
* You have an analytical mindset, with the ability to turn creator and content performance data into actionable insights that improve program outcomes.
* You are a collaborative operator, experienced in working cross-functionally with SEO, marketing and content teams to align on strategy and drive impact.
* You are adaptable and proactive, skilled at balancing long-term program building with fast-paced short-term campaign execution.
* You have the ability to balance global strategy and local execution.
* You are adept at developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
* You have excellent verbal and written communication skills in German and English with an empathetic and inclusive tone.
Other stuff to know
We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.
Please note that contractor-accreditation meetings are conducted virtually.
We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!
Check out lifeatcanva.com for more info.