Job Description
As Functional Business Consultant – Sales, you are responsible for the end‑to‑end Sales processes and system capabilities, covering IFS Cloud (ERP) and Dynamics CRM. You ensure a seamless Lead‑to‑Order process across systems while driving continuous improvement and digital enablement of the Sales organization. You combine process expertise, ERP/CRM understanding, and consulting skills to create sustainable, business‑driven solutions.
Roles and Responsibilities
Sales Process & Capability Ownership
1. Own and improve end‑to‑end Sales processes (Lead‑to‑Order, Quotation, Pricing, Order Management)
2. Act as key ISM partner for the Sales organization
3. Ensure consistent process and data flow across CRM and ERP
IFS Cloud & CRM Functional Consulting
4. Configure and optimize Sales functionalities in IFS Cloud
5. Act as functional counterpart for Dynamics CRM
6. Analyze incidents and change requests across both systems
7. Support testing, releases, and system quality assurance
Integration & Solution Design
8. Ensure smooth integration between CRM and ERP
9. Translate business requirements into clear functional designs
10. Prepare solution concepts and decision templates
Vendor & Stakeholder Management
11. Coordinate and steer external service providers
12. Facilitate workshops and alignments with Sales, Finance, and Operations
13. Enable users through training and documentation
Qualifications
Profile
14. Degree in (Business) Informatics, Business Administration/Economics, or a comparable qualification
15. Strong understanding of Sales processes in an industrial or B2B environment
16. Experience with ERP (IFS preferred) and CRM systems (Dynamics 365 preferred)
17. Ability to work across system boundaries (CRM ERP)
18. Analytical, solution‑oriented mindset with strong ownership
19. Excellent communication and facilitation skills
20. Very good English skills
Additional Information
What will you get in return for all the great things you bring to the table?
21. 30 days of annual leave
22. Subsidized company pension plan
23. Subsidized group accident insurance
24. Hybrid working model
25. Flexible working hours
26. Opportunity to purchase TOMRA shares at a discounted rate
27. Employee discounts for various online shops via Corporate Benefits
28. Company (e-)bike leasing
29. Subsidy for gym memberships
30. Employee Resource Groups (ERGs) for Women, LGBTQ, and Roots
31. Health management programs
32. On-site canteen and parking garage
Does this sound like the right opportunity for you?
Please send your CV, a few words about yourself, and your motivation for this position and joining TOMRA in the "Message to manager" field.
*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
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