General Manager
Salary: €60.000 - NEGOTIABLE
Languages: German and English
Start: ASAP
My client is opening a brand-new fast-casual restaurant in the Ruhr Area in December 2026 and are looking for an enthusiastic, commercially mindedGeneral Managerto lead the site from pre-opening through to full operational success.
You will run the restaurant day to day, recruit and develop a high-performing team, and act as a genuine host for our guests while delivering strong business results and supporting our broader German and European growth strategy.
Key Responsibilities
1. Lead all daily restaurant operations on the floor, working shoulder to shoulder with the team to deliver outstanding food, service, and hospitality.
2. Recruit, select, and onboard top talent; build effective schedules and resource plans aligned with sales patterns and labour budgets.
3. Train, coach, and develop team members, ensuring successful induction, clear goals, ongoing feedback, and visible succession planning for future leaders.
4. Create and maintain a culture of warm, genuine hospitality, acting as a visible host in the restaurant and ensuring every guest enjoys an exceptional experience.
5. Ensure the restaurant meets 100% of cleanliness, food safety, and hygiene standards during all internal and external inspections.
6. Take full ownership of the restaurant P&L, driving sales growth, managing COGS and labour, and delivering profitable results in line with targets.
7. Implement brand standards consistently in product quality, service, speed, and restaurant atmosphere, and act as a role model for these behaviours.
8. Analyse operational and financial performance (sales, labour, COGS, guest feedback, audits) and implement action plans to improve results.
9. Represent the brand positively with guests, employees, and local stakeholders, building loyalty, engagement, and a strong reputation in the local market.
10. Report directly to the European Operations Director, providing regular updates on performance, people development, and operational initiatives.
Candidate Profile
11. Proven experience as a Restaurant General Manager or similar leadership role in fast-casual, QSR, or high-volume restaurant environments.
12. Strong people leadership skills with a track record of hiring, training, and developing teams in a hands-on setting.
13. Solid commercial acumen with experience managing a full P&L, including sales, COGS, labour, and controllable expenses.
14. Passion for guest service and hospitality, with the ability to set the tone on the floor and create a welcoming, energetic environment.
15. Deep commitment to food safety, cleanliness, and operational standards.
16. Comfortable working in a growth and expansion context, with a proactive, entrepreneurial mindset and high personal accountability.