Senior machine learning scientist (permanent)

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. Conduct exploratory data analysis and research
Research and identify the right algorithms and tools
Broad applied machine learning knowledge
~Practical stats knowledge (experiment design, dealing with confounding etc)
~ Bonus skills & attributes 
PhD or other experience in a research environment
NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Visualization, data skills, SQL, matplotlib, etc.
Benefits 
We are a well treated bunch, with awesome benefits! Competitive salary, annual bonus and equity
Hybrid working
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.