Senior Consultant / Manager (m/w/d) Customer Experience StrategyJoin to apply for the Senior Consultant / Manager (m/w/d) Customer Experience Strategy role at Capgemini InventJob OverviewCapgemini Invent is the global consulting unit of the Capgemini Group, specializing in digital innovation, design, and transformation. We help CxOs shape the future of their companies. Over 10,000 employees work across approximately 40 creative studios and more than 60 locations worldwide. We combine strategy consulting, data science, product and experience design, brand management, and technological expertise to develop new digital solutions, products, environments, and business models for a sustainable future.What We OfferInnovative projects with international teams and a successful growth trajectory in digital future topicsResponsibility for designing and leading strategy and transformation projectsA long-standing, value-driven corporate cultureTransparent career opportunities and training within a global network of expertsA long-term work-life balance modelKey ResponsibilitiesCreating seamless customer engagement strategies (online & offline) and designing customer journeysDefining and implementing future-proof sales strategies, optimizing sales processes, and digital sales toolsDeveloping strategies and designing eCommerce platforms and marketplaces, including social and mobile commerce strategiesRequired Skills & ExperienceSeveral years of practical project experience in sales, omnichannel management, and eCommerce within consulting or industry (automotive, retail, consumer goods, etc.)Some responsibility in leading complex transformation projectsStrong understanding of agile methodologies such as SCRUM, SAFe, PMI, and other frameworksOutstanding degree in economics, technology, or information technologyEnjoyment in combining technological understanding, strategic analysis, and implementation workHigh reliability, team spirit, and fit for a leading global consulting firmExcellent presentation and moderation skills, very good MS Office skillsFluent in German and EnglishThis vacancy is open year-round.We look forward to receiving your complete application exclusively through our application portal, including your salary expectations, earliest possible start date, and location preference.For questions, please contact sophie.virneburg@capgemini.com.Additional InformationSeniority level: Mid-Senior levelEmployment type: Full-timeJob functions: Consulting, IT, SalesIndustries: Business Consulting and Services #J-18808-Ljbffr