Job Description Are you ready to take the next step in your career? Would you like a pivotal role within a reverse logistics powerhouse, currently expanding their end-of-life battery division in Germany? If you're service-oriented, detail-driven, and thrive in a fast-paced environment, please read on! Role Overview: As a Service Delivery Specialist, you will be at the helm of the daily on-site operations. From co-ordinating and overseeing inbound shipments to managing warehouse processes and equipment processing, you'll play a pivotal role in meeting customer commitments and regulatory requirements. What you'll be doing: Be the first point of contact for national and international customers. Act as the vital link between the sales team, battery recycling services, and logistics partners. Handle order management, from entry to invoicing, with a focus on Europe-wide transport coordination. Optimize service processes, ensure quality standards, and navigate waste and hazardous goods regulations confidently. What you'll need: Relevant experience in logistics planning and/or customer project management. Ability to work full time on-site in the Essen/Dortmund area, Germany English & German speaking skills