About the Voith Group
The Voith Group is a global technology company, with a broad portfolio of systems, products, services, and digital applications. Founded in 1867, the company has around 22,000 employees and locations in over 60 countries worldwide.
We seek an experienced and dynamic Head of Global Business Service Center to lead our operations in Eastern Europe. This role will build up various Global Business Service Center functions and activities within our global GBS organization.
* Establish the Global Business Service Center in an eastern European country, defining key roles and responsibilities.
* Develop and implement processes for continuous improvement, using Key Performance Indicators (KPIs).
* Hire, onboard, and manage a team of professionals, fostering a high-performance culture through team morale and entrepreneurial mindset.
* Oversee typical GBS functions, such as accounting, controlling, procurement, HR, marketing, sales, and ensure proper risk and compliance management.
* Define and implement strategies to optimize service delivery and efficiency, aligning with the GBS leadership team and Global Process Owners.
* Report regularly on the performance and progress of the Global Business Service Center Hub to senior management.
* Represent the center in GBS leadership forums and initiatives.
Your profile should include:
* 10+ years' experience in setting up and managing a Shared Service Center.
* A proven track-record of improving efficiency within transactional support functions.
* Experience with digitization and automation of financial processes is essential.
* Fluency in English, with other major European languages a plus.
* Experience in hiring and managing teams, with a strong emphasis on team morale and engagement.
* An entrepreneurial mindset with a focus on innovation and continuous improvement.
* Excellent communication and interpersonal skills.
We offer an international working environment with an open and inclusive company culture, flexible working models, sustainable development opportunities, and various offers for work-life balance.