* To lead and direct the CFS to ensure efficient and safe operations, management, and financial performance of the CFS.
* To ensure optimal utilization of CFS s potential, thereby increasing revenue and profitability.
* To develop, implement, review, and monitor the agreed long term corporate strategy and plan.
Key responsibilities
* Effectively manage all aspects of the business to ensure profitability & growth of the Unit.
* Fully responsible and accountable for the P&L and EBITDA of the Unit.
* Develop and aggressively grow the business through identification of trends and opportunities and then implement strategies to succeed along with new service offerings.
* Identify and convert high revenue potential customers for optimum use of the CFS facilities and ensure continuous client support through creative means.
* Ensure that the physical infrastructure of the Unit meets the demands of the business and supports growth.
* To improve service delivery and expand coverage.
* Hold Business review of the unit monthly and conduct staff performance review.
* Responsible for all Statutory, Legal, Certifications and all other Compliances of the Unit.
* Holds accountability of the Unit Safety Operations.
* Maintain healthy relationship with all Government agencies.
* To meet agreed profit, revenue, ROCE and operational targets.
* Realization of Organization KPIs, policies, and procedures.
* Client development through networking.
* Analyzing CFS performance vis a vis competing CFS
* Negotiating and preparing contracts skills.
* Observe the provisions of the relevant Labour regulations.
* Build relationship with heads of external agencies to achieve desired results and smooth functioning.
* Keeping tab on customer requirement and trade demand.
* To comply with all aspects of CFS s Health, Safety, Environment and Supply chain security management systems.
QUALIFICATIONS & COMPETENCIESSkills and Competencies
* Any master s degree with an in depth understanding of CFS operations.
* Around 12-15 years of experience, of which at least 3 years at a senior management role preferably in a CFS.
* Advance knowledge and know-how of shipping and CFS functioning.
* Good interpersonal skills / etiquette for effective and efficient communication.
* Experience in Marketing, Business Development Finance and Operations of CFS.
* Strong customer focus and the ability to demonstrate strong leadership, decision making and people management skills.
* Excellent communication skills with the ability to influence at all levels of business.
* Ability to negotiate transactions.
Skills Required
Labour, Senior Management, Supply Chain, CFS, Networking, Security Management