About The OpportunityJob Type: PermanentApplication Deadline: 30 September 2025Title:PI & Advisory Operations Assistant ManagerDepartment:Personal Investing (PI) & Advisory Operations - GermanyLocation:Kronberg, GermanyReports To:Team Manager Client Data Management and QualityLevel :Assistant ManagerWe're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our German Customer Operations team and feel like you're part of something bigger.About Your TeamThe German Customer Operations department is part of Global Personal Investing and Advisory Operations (GPIA Operations). Operations in Germany supports profitable business growth by continuously improving operational processes and the overarching operating model. The department aims to deliver an outstanding customer experience and works collaboratively with Technology, Client Services and Sales (cross-functional approach).About Your RolePI & Advisory Operations Germany consists of different teams and is organized into the key functions of Post and Document Management, Client-Onboarding and Client Maintenance, Re-Registration and Transfers, Dealing, Ordering, Reconciliation and Distributions, as well as customer regulatory reporting and tax.This role coversclient data management and quality activity. The key activities include:Set-up, maintenance and deletion of client informationProcessing of Not In Good Order client information set-up and maintenance requestsCompletion of data cleansing activities to adhere to data accuracy and consistency requirementsEnsure that quality and productivity standards are adhered toIdentify inefficiencies and process transformation opportunities to further drive automation and digitizationCreation of IT change requests (incl. determination of a business case) and support testing and implementationAbout YouYou are right for this role if you have the following skills and experience:Fluency in both German and EnglishGood numeracy and attention to detail with a background in data processingProcess optimization and continuous improvement knowledgeClient-centricityHigh level of quality assurance and risk awarenessFlexibility and collaborationPlease note that advanced/native German skills are a must have.Feel RewardedFor starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit Please note we are committed to providing equal opportunities to all candidates, regardless of background, religion, sexual orientation or identity. We value diversity and strive to create an inclusive environment where every individual can thrive and contribute with their unique skills.