Job Overview
This role focuses on resolving incidents and managing request handling for datacenter networks and security infrastructure.
The position is responsible for the installation, configuration, patching, upgrades, monitoring, capacity management and maintenance of various network devices including switches,routers and firewalls etc.
Required Skills & Qualifications
* In-depth knowledge of network devices including switches,routers and firewalls;
* Ability to resolve complex technical issues quickly;
* Strong analytical skills with the ability to identify root cause issues efficiently;
Prior Experience:
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