P osition: Customer Service Agent
W ork model: 100% remote
L ocation: Greece
E mployment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
* Chatting with customers via phone, messages & email
* Resolve queries related to orders, refunds, delivery, and platform use
* Provide professional and empathetic customer service support across all service channels
* Follow presented response templates and quality standards
* Perform ad-hoc tasks as required by the project team
* Giving product tips & recommendations
We need YOU, because:
* You’re ready to relocate to sunny Greece
* You speak the required language fluently
* You have strong English skills – both written and spoken
* You’ve got an excellent eye for the detail
* Problem-solving is your superpower
* You can stay calm and professional - even when things don’t go as planned
* Customer support experience is nice to have, but not a dealbreaker!
What’s in it for you?
* Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
* Competitive monthly salary + 2 extra salaries per year
* Health care benefits
* Full paid training by certified instructors
* Professional growth & development opportunities
* Special events as well as community & social responsibility initiatives
* Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.