JOB DESCRIPTION
Job Title
Service and Solutions Architect (m/w/d)
Job Description
In this role you will have the chance to create a service reference architecture with well-defined rules, elements, and interfaces in collaboration with Service Innovation in SSI and other teams in the business and the region, driving harmonization and leveraging common and domain specific attribute-based service models across the Services Portfolio.
Your role:
A) Responsible for the creation, implementation, and life-cycle management of the services portfolio architecture:
1. Performing decomposition and partitioning, re-using common and/or domain specific service models to allow transition of legacy service catalog to the new architecture model.
2. Aligning with stakeholders the optimal service architecture for the business. Supervising, guiding and safeguarding development of new service models in line with the architecture, managing the evolution of the service architecture and contributing to / driving related roadmaps.
3. Providing guidance to service product and service offer management in designing new models in line with services architecture.
4. Defining and managing the rules and structure of attribute-based model, supporting option-level commercial structure definition together with product management.
5. Creating high level design based on model and offer requirements.
6. Overseeing all the structure and architecture requirements from portfolio management to product lifecycle management (PLM)
B) Acting as a member of the QMS service generation core project team:
7. Providing service data flow diagrams, completing PIA (Privacy Impact Assessment) and developing associated mitigations in service generation projects.
8. Driving Product and Services Security Risk Assessments and developing associated mitigations in service generation projects, in collaboration with Product Owner and Product Security Officers.
9. Driving verification plans and reports in service generation projects with user acceptance test, supporting Product Owners with validation plans and validation reports.
KPIs
10. # service models designed and developed. Service model and attribute based model data quality (% adoption of Services Architecture)
11. % PSSGP gates and projects completed on time. PIA and PSRA on time and updated
You should bring the following:
12. Engineering bachelor’s degree or related field.
13. Broad understanding of Hospital Patient Monitoring technology and services solution areas
14. Experience in creating, selling, maintaining, or delivering services/solutions for Healthcare with Professional Services, Customer Success Management, or related Services organization aspects.
15. High degree of services process acumen related to services offer and capability development, deployment, and management at a central level and across markets.
16. Deep understanding of service product modelling and structures and solutions product architectures
17. High-level professional and interpersonal communications skills; superb writing skills in English
18. Strong (on-line) collaboration skills in a multinational environment
Philips benefits for you:
19. Annual leave: 30 days
20. Mobility and devices: subsidized Germany ticket (instead of58€ only35,10€), leasing opportunities for private use (bicycles, cars,smartphones,…)
21. Philips University & Philips in Balance: Wide range of professional training courses and for personal development & Healthcare
22. Philips Pension Fund: Employer-funded pension plan
23. “Partnerzeit” – two paid weeks off after your partner has given birth
24. PhilipsMyShop: Discount on Philips products
25. Meals: Free drinks and low prices in our canteen and CaféPhilistro
26. Culture: Informal culture, a paid day for voluntary work, various team/cultural activities (on sustainability, diversity, ...), etc.
How We Work Together
We believe that we achieve better results when we work together rather than apart. Forthisrolethis means to be on-site at least 3 days a week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and wewon'tstop until everybody everywhere has access to thequalityhealthcare that we all deserve.With patient safety and Quality as our fundamental premise, we focus on regulatory requirements and quality standards in our daily work.Do the work of your life to help the lives of others.
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Ifyou’reinterested in this role and have many, but not all, of theexperiencesneeded, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.
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