Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Account Management
Role Overview
The Senior Analyst Account Management is a key position within the German market and our Sales Organization, driving success in local markets.
In this role, you will be responsible for managing and developing customer relationships, accelerating business growth, and leading strategic initiatives with a special focus on banking and issuing
Responsibilities
• Develop and expand customer relationship, promoting Mastercard’s full range of products and services.
• Design, implement, and own customer strategies to enhance profitability, competitive advantage, and achievement of business goals.
• Identify and realize new business opportunities in the German market.
• Lead and coordinate cross-functional project teams to deliver optimal results for customers.
• Manage financial performance, ensuring all target metrics are met.
• Serve as the primary point of contact between Mastercard and the customer, ensuring strategic alignment and mutual success.
• Foster relationships with internal Mastercard partners (Business Development, Marketing, Product, Legal, Finance, Franchise, etc.) to ensure comprehensive support for customers.
• Support annual and long-term planning cycles.
Experience, Skills & Qualifications
• Proven success in account management, sales, or similar roles, with demonstrable experience in negotiations and contract management.
• Experience in revenue management and P&L responsibility.
• Strong analytical and communication skills.
• Self-starter, independent, and highly proactive.
• Card industry expertise and project management experience.
• Ability to identify strategic opportunities and manage complex, multi-stakeholder projects.
• Experience in managing and motivating teams.
• Fluent in German and English. Additional languages are an advantage.
Cultural Fit
• Positive, can-do attitude and willingness to go the extra mile.
• Commitment to fostering an open, inclusive, and diverse team culture.
• Ability to collaborate with diverse teams and supervise internal and external project groups.
What We Offer
• A dynamic, international working environment.
• Opportunities to shape and implement innovative projects.
• Support for an open, inclusive, and diverse corporate culture.
• Competitive salary and benefits package.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.