Location: Frankfurt area | Hybrid | International scopeWelcome to the future of connected commerce & deliveryJoin one of Europe’s largest digital logistics and commerce networks.Every year, hundreds of millions of consumers and businesses rely on our platforms and services to move goods seamlessly across borders.Behind this scale stands a growing international product and technology organization that designs digital experiences used daily by millions of users.We are now building the next generation of our global design capability – and this is where you come in.As Head of UX / UI Design, you will shape how our products feel, look and work across multiple countries, brands and touchpoints.This is a strategic leadership role with real influence on product direction, customer experience and design culture.Your mission – impactful & hands‑onOwn the User Experience and Visual Design strategy across all digital products and servicesDevelop and implement a company-wide UX vision and cultureDefine and measure KPIs to evaluate design effectiveness and business impactLead the end‑to‑end design process (research, empathy, ideation, prototyping, testing, final UI)Continuously improve design workflows, standards and collaboration modelsEmbed Design Thinking principles throughout cross‑functional teamsBuild, evolve and scale a global design system to ensure consistency, usability and scalabilityHire, mentor and develop a high‑performing design team5+ years leading end‑to‑end UX / UI design processes3+ years building and managing design teamsExpert knowledge of tools like Figma, Sketch, Maze or comparable softwareExperience running user research and testing programs with actionable outcomesProven track record implementing Design Thinking methodologiesExperience scaling design systems in complex environmentsExcellent communication skills in English (German and/or French is a plus)Strategic thinker with a pragmatic, hands‑on attitude #J-18808-Ljbffr