Job Description Summary
The Global Head of Clinical Development & Patient Safety Solutions is focused on ensuring that Clinical Development & Patient Safety stakeholders successfully achieve their goals using the technology systems provided. This role involves closely working with stakeholders to understand their evolving needs, challenges, opportunities, and priorities and ensuring that their automation and information needs are met by collaborating with other members of their functional unit and/or other functional units. Stakeholder Success Leads play a crucial role in representing the face of Technology to the stakeholder community they serve.
Join us – the future is ours to shape!
Your Key Responsibilities
* Stakeholder Engagement
o Facilitate effective dialogues to identify business issues, challenges, and opportunities that can be addressed through technology.
o Align Clinical Development & Patient Safety technology strategy with business directives and needs.
o Manage technology priorities for the Clinical Development & Patient Safety business area.
o Develop and maintain relationships with key leaders to ensure alignment of Technology services with objectives.
o Conduct regular meetings with stakeholders to gather requirements and feedback.
* Project Management
o Ensure the capture of functional requirements and design specifications for technology solutions.
o Coordinate technology delivery of the IT portfolio and priorities ensuring projects are on schedule and outcomes are of high quality.
o Collaborate with Technology teams to develop and implement solutions that address stakeholder needs.
o Monitor and report on the progress of Technology projects and initiatives.
o Implement risk management strategies to ensure project success.
* Budget and Resource Optimization
o Meet operational and project budgets.
o Effectively lead and manage the Stakeholder Success team.
o Identify, manage, and improve vendor relationships.
o Optimize resource allocation for maximum efficiency and cost-effectiveness.
o Develop and manage financial forecasts and budgets for technology projects.
* Innovation and Improvement
o Identify opportunities for technological innovation within Clinical Development & Patient Safety.
o Continuously update personal knowledge of industry trends and developments to enhance solutions.
o Maintain a detailed understanding of how processes are operationalized within technology tools.
o Encourage and support the adoption of new technologies and processes.
o Lead pilot programs for new technology solutions and assess their effectiveness.
* Communication and Coordination
o Drive the adoption of the Technology Organization’s standards and solutions.
o Ensure smooth execution and maintain clear lines of communication between cross‑functional teams.
o Coordinate with other functional units to ensure alignment and integration of solutions.
o Develop and maintain communication channels to provide regular updates and feedback to stakeholders.
Minimum Requirements
What you’ll bring to the role
Experience:
* 10–15 years experience in a Clinical Development & Patient Safety stakeholder engagement or business analyst role.
* Proven track record in project management and stakeholder satisfaction related to Clinical Development & Patient Safety.
* Tenure in a management role overseeing complex projects.
* Proven track record of developing and implementing technology strategies.
* Demonstrated ability to lead and mentor a dispersed technology team.
* Experience in regulatory and compliance environments and understanding implications for technology solutions and data management in global markets.
* History of successful stakeholder engagement and relationship management.
Skills:
* Expert knowledge of Clinical Development & Patient Safety business processes and complexities.
* Strong experience implementing and managing IT technologies supporting key business capabilities including CTMS, EDC, safety databases (e.g., Argus, ArisGlobal) and signal detection.
* Deep understanding of clinical trial processes, regulatory requirements (e.g., GxP, ICH guidelines) and safety data management.
* Experience implementing digital solutions to enhance business processes and leading innovative projects leveraging AI/ML and other advanced technologies.
* Excellent communication and presentation skills.
* Networking with key business and IT stakeholders and ability to present to senior stakeholder groups.
* Strong teamwork and interpersonal skills at team and management levels, establishing trust and confidence.
* Excellent negotiation skills including vendor management experience.
* Analytical, process‑oriented with a keen interest in continuous improvement.
* Acts as a role model for all people within the organization.
* Strong can‑do attitude, results‑focused, and strategic thinking ability.
Why Sandoz
Generic and biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100 countries in 2024 and is still expanding. With investments in new development capabilities, production sites, acquisitions and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low‑cost, high‑quality medicines sustainably.
Our momentum is powered by an open collaborative culture driven by talented and ambitious colleagues. In return for applying their skills, employees experience an agile, collegiate environment with impactful flexible‑hybrid careers where diversity is welcomed and personal growth is supported.
Join us!
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