Neumann Customs is an up-and-coming provider of trade compliance solutions: export, import, transit, safety and security outsourcing and consulting with focus on the UK and German markets. We leverage modern technology to enable exceptionally fast processing times, real-time visibility and human-centric service for traders and freight forwarders.
We are looking for an experienced Customs Manager to form the basis of our new team in Germany. You can think of this role as a customs agent supported by AI.
Responsibilities
* Participate in onboarding new customers and setting up projects
* Use our proprietary software to prepare customs declarations and submit them to government systems (ATLAS, ICS2)
* Review and verify the quality of pre-populated declarations provided by our software, making manual adjustments when necessary
* Identify automation opportunities to enhance efficiency and quality
* Work with the technology team to prioritize and implement system improvements
* Recruit, train and lead customs specialists to support growing volumes
Requirements
* Solid command of German customs procedures, classification, export controls, customs valuation and origin management
* Growth-oriented, continuous improvement mindset
* Fluent English and German
* Legal authorization to work in the EU
Conditions
* Full-time position, starting in September (flexible)
* €60,000 base salary + performance bonus
* Work from anywhere (EU time zones) with occasional travel to team meetups, or from our modern office in Frankfurt if you prefer
Next steps
* Submit CV and motivation letter to careers@neumanncustoms.com, we will respond within 48 hours
* Interviews in the first half of August
* Three-stage interview process: Introduction call -> Technically focused interview -> CV deep dive (preferably in-person in Frankfurt)