Program Coordinator
University of Maryland Global Campus (UMGC) Overseas seeks a Program Coordinator.
Provide academic and administrative support services to prospects and students and ensure quality assurance standards are met by being available, knowledgeable, courteous and responsive.
Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities.
Organize and participate in local Education Fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, Local Graduations, and other events as needed, professionally representing UMGC.
Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; be present at the first-class session to aid instructors and students; Aid with processing students' military documentation (i.e., Tuition Assistance vouchers, ID cards, orders, etc.)
May provide facility support to include opening and closing UMGC Overseas computer lab, building entrances, windows, and classrooms; ensure that building rules are adhered to by UMGC Overseas students, that all UMGC Overseas labs/rooms are clean and presentable, and that all supplies are readily available.
Possess basic office management and clerical skills.
Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS).