In this role, you will lead a team of associates and team leads in one of our fulfilment centres to ensure high-quality service, safety, and operational efficiency.
As an Area Manager, you will be responsible for managing day-to-day operations, optimizing processes, and leading a diverse team to achieve performance goals. You will have the opportunity to make a significant impact on Rohlik’s customer experience while developing leadership and problem-solving skills in a fast-paced environment.
Your Responsibilities
• Serve as single threaded leader for assigned operational area within Rohlik operations.
• Lead, coach, engage and develop a team of warehouse associates and team leaders to meet operational targets and business objectives.
• Monitor and manage workflows, shift staffing, productivity and quality to maintain efficiency and ensure orders are processed accurately and on time.
• Cooperate with central teams on delivery and following internal standards.
• Act as role model and enforce safety policies and safe behaviour, conduct audits to ensure a safe work environment.
• Analyze operational metrics and implement process improvements, drive projects to enhance productivity and reduce costs.
• Drive a culture of engagement, inclusion, and high performance among team members.
• Collaborate with cross-functional teams, including Operational Excellence, Automatization, HR, IT, and maintenance, to resolve challenges and optimize performance.
• Ensure compliance with company policies, standard operating procedures, and local labor regulations.
• Manage performance and provide coaching and development plans for team members.
• Troubleshoot operational issues, identify root causes, and implement long-term solutions.
What We Look For
• Strong leadership, organizational, and problem-solving skills.
• Min. 1-3 years of experience in people management, logistics, manufacturing and operations.
• Excellent communication and interpersonal skills with the ability to motivate and develop teams.
• Ability to work independently and make decisions in a fast-paced environment.
• Proficiency in data analysis and performance management metrics (e.g., KPIs, operational reporting).
• Willingness to work flexible shifts, including weekends and holidays.
Preferred Qualifications
• MBA or University degree in a related field.
• Experience in supply chain, warehouse management, or e-commerce operations.
• Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
• Familiarity with warehouse management systems (WMS) and inventory control processes.
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