Start: ASAP
Languages: German and English
We’re on the hunt for a passionateHotel Operations Managerwho loves taking charge, inspiring people, and shaping unforgettable guest experiences in a place where creativity meets comfort. This is your chance to lead with personality, drive innovation, and truly make your mark in one of Frankfurt’s trendiest lifestyle hotels.
You’ll love this role because you:
1. Lead your team as equals, empowering them through coaching and regular feedback while fostering a positive, dynamic team spirit.
2. Keep operations running smoothly with effective duty and vacation planning, always ready to think “outside the box” and challenge existing routines.
3. Take ownership of the daily business—actively support the team, lead briefings, and stay hands-on in every aspect of hotel life.
4. Embody our vibrant spirit and ensure our style and quality standards are brought to life every day.
5. Partner with the Hotel Manager to recruit top talents and build a strong, motivated team.
6. Oversee monthly closings, inventories, invoice controls, payroll prep, and F&B/SOE orders—keeping everything balanced and on track.
7. Guarantee everything runs like clockwork by ensuring full compliance with HACCP, safety, and fire protection regulations.
8. Turn every guest interaction into a memorable experience—handling feedback and challenges with creativity, empathy, and charm.
We’ve been waiting for you because you:
9. Hold completed training in hospitality or gastronomy and/or a degree in hotel or business management.
10. Have proven experience in an operational leadership role within the lifestyle hotel or catering world.
11. Know your way around POS, PMS, and hotel management systems.
12. Are a motivating, charismatic leader with an authentic, loyal, and hands-on nature.
13. Have warm and confident communication skills that inspire both your team and guests.
14. Respond to every situation with confidence, positivity, and your signature charm.