Purpose of Role: Reporting to the EMEA Benefits Administration Manager, this role is within the GHR Global Benefits team and is required to provide a hands on focus for Benefits administration for the EMEA countries, including accountability of all associated compliance and statutory reporting activities. This role has a high level of focus on Compliance, Data Protection, and Benefits Administration in a complex operating model and compensation structure. Major Responsibilities: This position requires an administrator with strong technical and business process skills, and the ability to interact at all levels of the organization. A requirement to demonstrate a flexible approach and ability to work under strict deadlines is essential. Engage with key stakeholders, subject matter experts and operational areas to quantify, track and measure potential business benefits for any defined HR processes. Key Contact with vendors Develop and build strong partnerships across key areas such as GHR, Finance, Audit and Compliance, vendors Deliver benefits administration across EMEA locations, support payroll and HR administration to include coordinating related activities with Finance, Legal, etc., as needed, and providing customer support for such HR services. Responsibility for benefit and pension administration to ensure effective controls are utilized and payments are delivered to correct third parties within the scheme deadlines. Manage the Social Fund budget on employee level according to the legal requirement, which includes the ongoing enrolment to the social fund (new hires during the year), as well as leavers and managing the Cafeteria portal Act as an escalation point for all benefits administration issues Mapping processes, develop and maintain procedures Preparing and sending communication to employees. Managing the ongoing communication, execution of process steps with the vendors Working on own initiative with minimum supervision Level of Education/ Specific Qualifications: HR Employee Benefits preferred Skills and Experience : 5 or more years’ experience in the employee benefits with a strong understanding of best practice around controls, regulations, tax compliance, and working with outsourced providers Fluency in written and oral English. (very good level) German language as an advantage Strong oral and written communication skills Good Excel skills (practical usage of various functions i.e. pivot tables, v-look up others) Strong analytical and problem solving skills Excellent organizational skills with the ability to work in a dynamic business environment Ability to set priorities and handle multiple tasks simultaneously Ability to deliver high quality work and to work under pressure with attention to detail Ability to interact with all levels of employees and management and handle confidential information in a professional manner Flexible, “can do” attitude Team player with a strong customer focus Required Competencies: Ability to focus on the customer Embraces culture of risk excellence Strong interpersonal, influencing, and customer service skills Uses independent action, judgment and decision-making Demonstrates flexibility to meet changing business needs and priorities Displays a positive attitude toward work and the work environment Cooperates and works well with others State Street's Speak Up Line