Join us to make education accessible for all! Strengthen our back-office team for our international Sales department in full-time (40 hrs./week) as Sales Advisor (m/f/d) at our location in Cologne or Berlin. This role focuses on guiding international students through the enrollment process while delivering exceptional service across multiple communication channels. Your tasks Provide comprehensive support to prospective students via telephone, email, chat, and WhatsApp throughout the application and enrollment journey Advise international applicants by identifying needs, clarifying inquiries, and delivering tailored solutions Utilize consultative sales techniques to convert leads into successful enrollments Maintain accurate and organized customer data to ensure service excellence Apply persuasive communication and collaboration skills to foster a positive student experience Your Profile You hold a commercial or sales qualification, a bachelor’s degree, or an equivalent credential You are goal-driven, adaptable, and thrive in dynamic, process-oriented environments You remain focused and motivated even during high-volume periods You are a collaborative team player who independently identifies and addresses student needs You possess excellent English skills, a strong service mindset, and are proficient in MS Office and modern IT systems We offer Be you at IU: We support and empower you to achieve your personal and professional goals. After all, your happiness significantly contributes to a positive and productive environment. Take your knowledge to a new level: Where else, if not with us? Benefit from free further training, language courses and discounted study programs. With us, there is always something new to learn. Make your journey sustainable: Whether it's a DeutschlandTicket subsidized dow to less than 9 euros or a Jobrad (bike leasing) offer, enjoy the freedom of mobility for both work and personal activities, while also making an eco-friendly choice. · Feel the difference: Be part of our Culture of Everyone. A corporate culture in which you can be yourself and which promotes diversity, embraces individuality, and values teamwork and growth. We celebrate our success and see mistakes as learning opportunities. Together as a team. 33 days to rest: Taking breaks is important! In addition to 30 flexible vacation days per year, we also give you an extra day off on your birthday, as well as days off on Christmas Eve and New Year's Eve. IU International University of Applied Science (IU) is Germany's largest university of applied science – and we are not just an excellent choice for studying, but also an outstanding Great Place to Work®! As an Edutech company, we rely on state-of-the-art technology and data-driven approaches. That's why AI-driven voice assistants and other GPT systems have long become part of our daily work routine, helping us to focus on exciting projects. Here at IU over 4,000 employees are dedicated to making a difference. Sounds like the perfect job for you? Then apply now! Simple, fast and even without a cover letter. If you have any further questions, please feel free to contact Anna-Lena at anna-lena.obenhaus@iu.org Please note that, for data protection reasons, we are not allowed to process email applications. Actions speak louder than words: We cherish our "Culture of Everyone" and would like to take this opportunity to empathize that we do not tolerate discrimination towards any race, gender, religion, age, sexual orientation or disability. We welcome you as you are and look forward to nurturing our diverse community at the IU!