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Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Sales Consultant (m/f/d) to join our Telesales and support our newly created Key Account team to strengthen our sales activities for the French market.
What to expect
As our sales consultant you support both of our core sales teams: In telesales you will consult our business customers — including restaurants, hotels, and small businesses — in their purchase decision for our high-quality commercial kitchen technology, tableware and disposables. You will handle inbound and outbound sales calls. In addition, you work closely with our Key Account team, assisting with offer creation and administrative customer support.
Your responsibilities at a glance
Telesales
1. Conducting inbound and outbound telephone consultations to advise on and sell our high-quality commercial kitchen products (e.g., professional appliances for washing, cooking, and cooling) to our French customers
2. Creating tailored product offers, including availability and pricing, in collaboration with internal teams
3. Tracking customer inquiries and offers until successful completion
4. Building and maintaining long-term customer relationships through regular contact and follow-up calls
5. Identifying upselling and cross-selling opportunities
6. Actively contributing to process improvements through feedback and ideas
Key Account Support
7. Supporting the Key Account Managers with administrative tasks and day-to-day customer management
8. Creating and managing offers and order-related communication
9. Assisting with the coordination of internal workflows and ensuring a smooth customer experience for our key accounts
10. Acting as a point of contact for operational support regarding large accounts
You've got
11. You have extensive experience in sales in a telephone-based role or in a support role for key account managers
12. Experience in the hospitality, restaurant, or catering industry (HoReCa), or with related equipment
13. Strong communication skills and a professional, friendly manner on the phone
14. Ideally, experience in telesales or customer service (phone-based)
15. A hands-on attitude and motivation to improve customer satisfaction
16. Interest in gastronomy and technical product solutions
Native-level French and good English skills
We've got
17. An innovative product and exciting career opportunities in a startup-like environment
18. A diverse international team with 70+ nationalities
19. Flexible working hours and a hybrid work model
20. 25 vacation days per year
21. Health and wellbeing support, including private health insurance
22. Lunch support / catering at the office
23. Subsidized language courses
24. An attractive referral program
25. Team events, MeetUps, and TechTalks
26. …and much more
About us
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.