Are you fascinated by e-Mobility, Navigation, Telematics and Entertainment Features like Video & Gaming? Would you like to support these areas as a Project Support Engineer and take on a key role in driving innovative solutions forward? In this position, starting Nov. 1t, you will play a vital role in identifying, analyzing, and resolving technical and organizational challenges, ensuring smooth feature integration.
If you're interested, we’d love to hear from you!
Tasks
* Pre-analyzing, prioritizing, and processing support tickets efficiently and accurately.
* Managing and resolving IT incidents.
* Participating in ticket review meetings and providing customer support (3rd level).
* Collaborating closely with international teams to identify and drive process improvements.
Requirements
* You have a completed technical degree or comparable qualification with relevant experience.
* Strong communication and troubleshooting skills.
* A proactive, solutions-focused mindset.
* Experience working with ticketing systems such as Jira, or similar tools.
* Fluent English is required; German is a plus.
Benefits
* We support your health with attractive offers like gym subsidy, health workshops, sport events, ..
* We support your individual growth by a variety of training programs
* We love to celebrate together: e.g. yearly company party, Christmas party, team-building events, …
* If you want to know more about our benefits, check our benefits page!
Apply now!
Pixida is proud to be an Equal Opportunity Employer! We are committed to a work environment that supports, inspires and respects all individuals and in which all aspects of employment are applied without discrimination. Therefore we encourage all individuals to apply!
Please provide your CV (already with certificates, employer's references, etc.) In addition, we ask you to provide information about your possible start date, salary expectations and language skills.
The Pixida Group turns digital transformation into sustainable success by combining the strengths of its members from strategy consulting to professional services to end2end products and solutions. We create customer value by developing new business strategies, innovating product portfolios, and utilizing cutting-edge technology. With experience from more than 1000 successful projects and 500 experts, we are focused on customer success and eager to shape the digital future together. The international business scope consists of eleven locations in Germany, the USA, Brazil, China and Portugal, a multinational team from more than 30 nationalities, and a well-established network of specialists and partners. Pixida’s continuous success is reflected by an average growth of more than 25% per year and multiple top-class awards.