Ihre Aufgaben:
* Own the end-to-end investigation of after-market quality issues across different brand vehicles utilizing the JIRA issue management system and providing regular status reporting to key stakeholders
* Lead the investigation of software and hardware-related quality concerns raised by Aftersales teams, translating customer complaints and vehicle symptoms into structured test plans, clear problem definitions, and actionable technical findings for R&D teams
* Serve as the primary technical interface between Aftersales, vehicle plant quality teams, suppliers, and engineering organizations, ensuring efficient communication and timely issue resolution
* Perform root-cause analysis through independent evaluation of vehicle data, logs, warranty returns, and test results, collaborating with global teams and suppliers when required
* Manage assigned quality issues through the early stages of the 8D process (D0–D3), proactively tracking progress, reporting status, and escalating risks or blockers when necessary
* Analyze failed warranty parts to validate failure modes, identify root causes, and support corrective actions
* Coordinate logistics and handling of incoming warranty parts to ensure efficient analysis, processing, and disposition
* Contribute to continuous improvement by developing technical knowledge databases, enhancing investigation methodologies, and identifying opportunities for product and process improvements
* Deliver performance in line with agreed KPIs and quality objectives
Ihre Qualifikationen:
* Proven experience in whole-vehicle testing within one or more of the following domains: (e.g.Infotainment & Connectivity, ADAS, Electrical & Electronic (E/E) Systems, Chassis, Propulsion, Vehicle Engineering)
* Advanced experience with Vector tools, including CANoe and CANape
* Strong knowledge of CAN and FlexRay communication, logging methodologies, and data analysis
* Fluent English language skills
* Valid european Class B driving licence
* Experience performing root-cause investigations and structured problem-solving using methodologies such as 8D, Six Sigma, or equivalent
Ihre Vorteile:
* Generous working time account with the possibility of payment if a certain number of hours has been reached
* 30 days of holidays per year
* Access to a plattform with discounts for every area of your daily life
* We will create a candidate profile containing your strengths and potential and thus increase your chance of being placed in a position
* We will give you valuable tips and feedback on your application documents and interviews
* Support throughout the entire application process