Inserat online seit: 17 Juni
Aufgaben der Stelle
Date: Jun 17, 2026 Location:
Frankfurt am Main, DE
n/a
At Sephora, beauty is about feeling seen, valued, and empowered individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries and 851 in the DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world's most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare and much more.
About the Role
Are you ready to take the next step in your leadership career? As a Store Manager Trainee at Sephora Frankfurt, you will embark on a structured 6-month development programme designed to fully prepare you for the role of Store Manager. Throughout this journey, you will gain comprehensive, hands-on experience across all key areas of store management from People & Leadership and Commercial Performance to Client Experience and Operations.
You will excel and enjoy this position if you are ready to actively take on the following missions:
Your Responsibilities
People
Support the management, development, and coaching of Assistant Managers and employees, including conducting career and employee appraisalsRecording sick notes for your own teamParticipate in the induction of new employees and the organisation of training coursesContribute to the implementation of floor managementAct as a role model in the Sephora Attitude and pass on the Sephora DNAActively participate in recruitment processes and recruitment strategiesCommercial Performance
Support full responsibility for achieving monthly and annual sales targets, including year-on-year sales growthAnalyse key retail figures such as IPT, AVB, Conversion Rate and Market Shares and derive sales activities to continuously increase store performanceIdentify and develop sales potentialEnsure flawless visual merchandising standards, including the timely implementation of updates and animationsEnsure order and cleanliness on the sales floorContribute to creating and communicating recaps and reports to internal interfacesSupport tracking and ensuring the profitability of the storeClient Experience
Ensure excellent Sephora customer service and team focus on the customerEvaluate customer feedback and derive measures to improve customer serviceEnsure that we regularly surprise our customersOperations
Support the creation of staff schedules and daily deployment plans, including floor zoningAssist in the implementation of inventories to ensure optimum availability of goodsParticipate in complete goods management from receipt and proper storage to write-offs, returns and tester managementSupport the proper opening and closing of the store, including cash register closingReporting and tracking of maintenance and merchandise issuesEnsure the store operates according to Sephora Audit rulesAdditional Tasks
Participation in retail projects in cooperation with the Area ManagersFoster a good relationship with our partnersAdditional tasks related to the daily businessYour KPIs
Customer satisfaction & feedbackStaff productivity & engagementStock availability & replenishment efficiencyCompliance with operational routinesTurnover vs. targetsDevelopment of the categoryControl of retail key figures such as MS, IPT, AVB, CR & number of servicesInventory on scheduleSickness rate & employee turnoverDo Not Hesitate to
