What You'll Do:
As our Account Strategist, you will be managing a portfolio of top accounts among our German clients. You will be joining a fast-paced environment and client retention together with account growth will be your main objectives to continue supporting our strategic plan. You will be responsible for managing, maintaining, and upselling post sale communications with our client partners.
This position will be responsible for analyzing an assortment of metrics for all ads served, communicating issues/concerns internally to all parties involved and being the client’s “Go-To” person for any questions. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients. You will work closely with our internal support teams to provide detailed and insightful reports and optimize campaigns to enhance client’s performances. You will also plan, forecast and negotiate yearly budgets along with upselling top Criteo’s new products.
What will you be doing?
1. Provide top level strategic account management to advertisers to ensure retention and client satisfaction
2. Develop and maintain strong partnerships with clients at all levels, including C-level
3. Advise on client’s digital strategy and educate advertisers on Criteo’s technology across channels and devices
4. Optimize accounts to improve performance for the advertiser and action growth opportunities to maximize revenue and margin
5. Analyze a wide range of performance metrics and KPI’s to identify personalized solutions on a client level and make sure client goals are reached (ROI, ROAS, Revenue…)
6. Negotiate additional budgets along with upselling new products
7. Create personalized decks and presentations to drive quarterly meetings
Who You Are:
8. Fluent German / English spoken and written
9. Master's degree or equivalent
10. Direct industry experience
11. Strong communication and presentation skills, with persuasive verbal and written communication expertise
12. Proven track record of exceeding goals and contributing to team success
13. Good understanding of the digital advertising industry and competitive landscape
14. Strong analytical skills, ability to understand a complex technological environment
15. Strong organization, time management, project management skills
16. Detail-orientated
17. Able to work effectively across functions/teams
18. Good team player