The InterContinental Berlin offers the Luxury of Space: 558 rooms and suites and, with 55 event rooms and an event capacity for up to 3,000 people, it is one of the leading and highest-grossing conference and event hotels in Europe. We are delighted to have just been awarded the title u201cEurope's Leading Conference Hotel 2024u201d through the World Travel Awards. Do you want to continue this exciting and successful journey with us and are you open to a wider world of experience and new opportunities? Then you are welcome to the world's most renowned luxury hotel brand. Our team needs you as our new Director of Food & Beverage What you will do: Every day is different, but youu2019ll mostly be: _People_ As the Director of Food & Beverage, you will direct everyday activity, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. Train colleagues to make sure they deliver with compliance and to the standards we expect. Drive a great working environment for teams to thrive - linking up departments to create sense of one team. Promote teamwork and quality service through daily communication and coordination with other departments. Recommend or initiate any HR elated actions where needed _Guest Experience_ Make sure all food and beverage equipment is in operational condition and regularly cleaned. Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction. Analyze guest insights to identify and meet customer expectations and build on guest loyalty. Regularly communicate with guests to ensure expectations are met _Responsible Business_ Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions. Keep an eye on competitor activity / industry innovation. Together with the Director of Food & Beverage, review and approve menu design and concepts with the Executive Chef. Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste. Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Also serves as manager on duty _Financial_ Help prepare the hotelu2019s annual budget and the setting of departmental goals. Monitor budget and control expenses with a focus on food, beverage, and labor costs. Working with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value. Make sure credit and financial transactions are handled securely _Accountabilities_ This is not only the u201cNumber 1u201d Food & Beverage leadership role within a large luxury convention hotel u2014 overseeing extensive teams of employees and leaders across multiple major restaurants, kitchens, and banquet operations u2014 but also a position on the hotelu2019s Executive Committee, where you and your peers will help lead and shape the overall direction and success of the property. What We need from you: 4 yearsu2019 related leadership experience Bacheloru2019s degree / higher education qualification in Hotel Management, culinary arts, or related experience needed Must speak German and be truly proficient in English Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law What we offer: Permanent employment contract Competitive compensation package Complimentary parking based on availability Vacation payment and annual bonus Corporate Benefits Orientation seminar and intensive training Regular development opportunities Room for your personal & professional development Exchange and transfer options within IHG Worldwide hotel discounts at over 6000 IHG Hotels as well as discounts in their restaurants Dry Cleaning allowance Regular team events and parties A well-balanced and varied buffet and free hot and soft drinks in the staff restaurant At IHG, weu2019ve made a promise. As one of the worldu2019s leading hotel groups, weu2019re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected u2013 wherever they are in the world. Want to be part of the journey? If you don't want to miss out on this excellent opportunity, please submit your application on careers.ihg.com. InterContinental Berlin Budapester Strasse 2 10787 Berlin, Germany \TrueHospitality ihghotelsandresorts IHGEurope \gofurthertogether ihgcareers ihgberlin InterContinentalBerlin bestteamever Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.