Jobs
Meine Anzeigen
Jobs per E-Mail
Anmelden
Stellenangebote Job Tipps Unternehmen
Suchen

Customer service team lead

Augsburg
Zero to One search
Kundenservice
Inserat online seit: 7 April
Beschreibung

Job Description

Our client is a leading comparison platform combining the stability of a market leader with the agility of a fast-growing startup. Working in agile teams with flat hierarchies, the company focuses on fast decision-making, data-driven innovation, and the use of cutting-edge technologies, including modern AI solutions, to create real value for customers.

If you are passionate about sales, enjoy working with people, and are motivated to lead and develop a high-performing team, this is an excellent opportunity. You will join a dynamic environment that offers both security and creative freedom, along with strong professional growth prospects.


* Type of contract: Full-time, permanent, on-site (one day of home office possibility per week)
* Location: Augsburg, Germany
* Department: Finance


Main Tasks

* Team Leadership & Development: Lead a sales-driven team and support both their professional and personal growth through coaching and feedback
* Onboarding: Design and implement structured onboarding and training programs
* Performance Analysis: Conduct regular evaluations, identify strengths and areas for improvement, and create targeted development plans
* Customer Interaction: Actively participate in daily operations, including inbound and outbound customer consultations (no cold calling)
* Recruitment: Conduct interviews and contribute to team expansion
* Process Optimization: Continuously improve workflows and implement new ideas




Requirements

* Sales Expertise: Several years of experience in sales, ideally within financial services, telephone sales, or banking
* Leadership Skills: Initial proven experience in leading teams (both technically and disciplinarily)
* People Skills: Strong ability to motivate and inspire, with excellent communication and interpersonal skills
* Entrepreneurial Mindset: Hands-on approach with a strong sense of ownership and innovation
* Analytical Thinking: Strong problem-solving skills and a solid understanding of processes




Benefits

* Career Growth: Attractive compensation package with excellent advancement opportunities
* Learning & Development: Comprehensive training programs and personalized coaching
* Work-Life Balance: Flexible working hours, remote work options, and up to 10 days of unpaid leave
* Work Environment: Open, informal culture with team events, regular updates, and direct access to management
* Food & Beverages: Daily complimentary meals (breakfast or lunch), fresh fruit, and a wide selection of drinks
* Modern Workplace: High-quality equipment and tools, including noise-cancelling headsets
* Additional Benefits: Product vouchers, fitness subsidies, and a company pension contribution
* Mobility Support: Discounted public transport for commuting



Requirements
Sales Expertise: Several years of experience in sales, ideally within financial services, telephone sales, or banking Leadership Skills: Initial proven experience in leading teams (both technically and disciplinarily) People Skills: Strong ability to motivate and inspire, with excellent communication and interpersonal skills Entrepreneurial Mindset: Hands-on approach with a strong sense of ownership and innovation Analytical Thinking: Strong problem-solving skills and a solid understanding of processes

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern
Ähnliches Angebot
Customer service manager (m/w/d)
Gessertshausen
LABLIONS software & solutions GmbH
Customer Service Manager
Ähnliches Angebot
Kundenbetreuer (m/w/d) wäsche- und textilservice
Augsburg
Elis Deutschland
Kundenberater
Ähnliches Angebot
Erstverkäufer/ fachverkäufer/ kundenberater (w/m/d) frische- und bedientheke in aichach
Aichach
Hit
Kundenberater
Mehr Stellenangebote
Ähnliche Angebote
Kundenservice Jobs in Augsburg
Jobs Augsburg
Jobs Augsburg (Kreis)
Jobs Bayern
Home > Stellenangebote > Kundenservice Jobs > Kundenservice Jobs > Kundenservice Jobs in Augsburg > Customer Service Team Lead

Jobijoba

  • Job-Ratgeber
  • Bewertungen Unternehmen

Stellenangebote finden

  • Stellenangebote nach Jobtitel
  • Stellenangebote nach Berufsfeld
  • Stellenangebote nach Firma
  • Stellenangebote nach Ort
  • Stellenangebote nach Stichworten

Kontakt / Partner

  • Kontakt
  • Veröffentlichen Sie Ihre Angebote auf Jobijoba

Impressum - Allgemeine Geschäftsbedingungen - Datenschutzerklärung - Meine Cookies verwalten - Barrierefreiheit: Nicht konform

© 2026 Jobijoba - Alle Rechte vorbehalten

Bewerben
E-Mail Alert anlegen
Alert aktiviert
Speichern
Speichern