Date: Apr 20, 2026 Location:
Frankfurt am Main, DE
n/a
At Sephora, beauty is about feeling seen, valued, and empowered individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries and 851 in the DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world's most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare and much more.
About the Role
Are you ready to take the next step in your leadership career? As a Store Manager Trainee at Sephora Frankfurt, you will embark on a structured 6-month development programme designed to fully prepare you for the role of Store Manager. Throughout this journey, you will gain comprehensive, hands-on experience across all key areas of store management from People & Leadership and Commercial Performance to Client Experience and Operations.
You will excel and enjoy this position if you are ready to actively take on the following missions:
Your Responsibilities
People
1. Support the management, development, and coaching of Assistant Managers and employees, including conducting career and employee appraisals
2. Recording sick notes for your own team
3. Participate in the induction of new employees and the organisation of training courses
4. Contribute to the implementation of floor management
5. Act as a role model in the Sephora Attitude and pass on the Sephora DNA
6. Actively participate in recruitment processes and recruitment strategies
Commercial Performance
7. Support full responsibility for achieving monthly and annual sales targets, including year-on-year sales growth
8. Analyse key retail figures such as IPT, AVB, Conversion Rate and Market Shares and derive sales activities to continuously increase store performance
9. Identify and develop sales potential
10. Ensure flawless visual merchandising standards, including the timely implementation of updates and animations
11. Ensure order and cleanliness on the sales floor
12. Contribute to creating and communicating recaps and reports to internal interfaces
13. Support tracking and ensuring the profitability of the store
Client Experience
14. Ensure excellent Sephora customer service and team focus on the customer
15. Evaluate customer feedback and derive measures to improve customer service
16. Ensure that we regularly surprise our customers
Operations
17. Support the creation of staff schedules and daily deployment plans, including floor zoning
18. Assist in the implementation of inventories to ensure optimum availability of goods
19. Participate in complete goods management from receipt and proper storage to write-offs, returns and tester management
20. Support the proper opening and closing of the store, including cash register closing
21. Reporting and tracking of maintenance and merchandise issues
22. Ensure the store operates according to Sephora Audit rules
Additional Tasks
23. Participation in retail projects in cooperation with the Area Managers
24. Foster a good relationship with our partners
25. Additional tasks related to the daily business
Your KPIs
26. Customer satisfaction & feedback
27. Staff productivity & engagement
28. Stock availability & replenishment efficiency
29. Compliance with operational routines
30. Turnover vs. targets
31. Development of the category
32. Control of retail key figures such as MS, IPT, AVB, CR & number of services
33. Inventory on schedule
34. Sickness rate & employee turnover
Do Not Hesitate to