About the Job
💡 Allegis Group is the fourth largest staffing company in the world, headquartered in Baltimore, USA. It comprises specialist operating companies that support a wide array of industries. With more than 12,000 employees across 400+ offices globally, we’ve been delivering exceptional service since 1983. Today, we’re proud to be the largest privately owned staffing company worldwide, consistently outperforming competitors and delivering on our promises.
🌍 Our EMEA region focuses on our brands— Actalent, Aston Carter, and TEKsystems —enabling a diverse offering of staffing and services solutions. It's also our fastest-growing region, with a network of 14 offices .
👤Business Support Associate (BSA) – Germany
At Allegis Group, the Field Support Group (FSG) plays a pivotal role in managing internal and external staff, delivering contractor care, and ensuring a seamless experience post-placement. This includes onboarding, offboarding, compliance, contract management, and payroll support for AĂśG workers.
We’re looking for a proactive, strategic BSA to join our team in Germany—someone confident, capable of driving change, and ready to take ownership of day-to-day business operations.
Key Responsibilities
🔹 Employee & Contractor Lifecycle Management
* Manage onboarding/offboarding processes in line with legislation
* Coordinate offer letters, contracts, background checks, and orientation
* Maintain records, ensure payroll accuracy, and administer benefits
* Drive compliance in all documentation and changes
🔹 Customer Support & Business Guardianship
* Act as the go-to contact for queries, building strong relationships
* Proactively manage operations and implement process controls
* Contribute to strategic planning and regional knowledge sharing
* Analyze and improve workflows, advise on compliance, perform audits
🔹 Leadership
* Independently identify and lead process improvements
* Support and manage FSG projects with an eye on scalability
* Demonstrate leadership potential aligned with regional growth goals
Candidate Profile
âś” Strong personality and initiative
âś” Interest in full business operations
âś” Skilled in cross-team and international collaboration
âś” Organized, self-directed, and deadline-oriented
âś” Proactive mindset with problem-solving strengths
âś” Flexible, adaptable, and responsive to change
âś” Big-picture thinker with long-term vision
âś” Comfortable working solo when needed
âś” Fluent in German and English
Required Skills & Experience
đź“Ś Experience in relationship and task coordination
đź“Ś Background in customer support or HR administration preferred
đź“Ś Familiarity with German labor law, Freelancers, and AĂśG
đź“Ś Proficiency in Microsoft tools, PeopleSoft (Oasis/HR) a plus
đź“Ś High attention to detail, even under pressure
đź“Ś Discretion and professionalism with sensitive information
đź“Ś Solid understanding of onboarding, benefits, and customer service