Overview
Are you passionate about putting the customer at the heart of everything you do? As a Services Account Executive (SAE) in our Services Sales Team, you’ll play a pivotal role in redefining how we deliver value through services.
You’ll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. As a Services Account Executive, you are responsible for proactively selling the entire Services portfolio, including high value reactive and proactive support services and transformational consulting engagement and projects.
In this role, you’ll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.
The Services Account Executive role offers you the opportunity to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption.
We’re looking for innovative, high energy, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and excel at aligning diverse priorities to drive shared success.
If you're ready to make a real impact and help transform the way we sell services—your next great career adventure starts here.
Our Services Sales organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
1. Bachelor’s or Master’s degree in Business, Information Technology (IT), or a related discipline
2. Proofed experience in technology, consulting, or support sales involving enterprise clients
3. Exceptional leadership and collaboration skills, with proven ability to balance multiple priorities
4. Outstanding communication and stakeholder management capabilities
5. Track record of effectively handling complex customer discussions and escalations while maintaining professionalism and trust
6. Demonstrated ability to drive customer value and deliver positive business results
7. Experience in managing sophisticated sales cycles and pre-sales activities
8. Knowledge of Microsoft and/or industry-specific cloud solutions
In line with our Flexible Work approach, for roles at Microsoft Germany, we recommend spending at least two days per week in the office or at the customer site.
Responsibilities
9. Own the full sales cycle, from lead generation and qualification to deal closure, while driving cloud consumption through sold services and project engagements.
10. Act as a trusted advisor by applying consultative selling techniques to uncover customer needs, shape transformational opportunities, and unlock new business potential.
11. Use BV/TCO analysis to link customer conversations to business outcomes and build a business case.
12. Drive adoption and strategic deployment of Microsoft Services by proactively engaging with executive stakeholders.
13. Lead the Microsoft Services virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning.
14. Collaborate effectively with the wider account sales and delivery teams to identify potential service opportunities and enhance customer value throughout every stage of the sales process.
15. Work together with customers and partners, using resources from different industries, to solve customer challenges and drive our AI transformation goals through joint innovation.
16. Develop a portfolio plan to manage your assigned territory and implement a targeted sales approach to boost services revenue and cloud usage.
17. Ensure operational excellence by effectively coordinating and managing your sales pipeline.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect