In your role as Manager Digital Marketing and Multichannel, you will be responsible for a suite of global applications that will enable our marketing teams to deliver impactful customer experiences. This includes key platforms (CRM) supporting content management and multichannel customer interactions globally (focusing on EMEA & US).
Partner with global business stakeholders to gather and refine requirements, design solution concepts, prioritize the product backlog, and ensure alignment with both business priorities and technical constraints
Define, communicate, and continuously refine the vision and global roadmap for the digital capabilities within your scope, ensuring consistency with the overall customer engagement platform strategy and business objectives
Monitor system health and performance, coordinate incident resolution, and ensure high availability, security, and adherence to IT compliance and quality Standards
Several years of hands-on experience with Veeva marketing solutions and a strong understanding of customer relationship management in a pharmaceutical context
Proven track record in leading or supporting global rollout projects, especially in Europe and US
Excellent analytical and problem-solving capabilities, with a structured, solution-driven working style and the ability to thrive in global, cross-functional teams
Fluent English language skills, both written and spoken
Your Benefits:
It's our priority to support you:
Digital Learning | Performance & talent development | leadership development | Apprenticeships | LinkedIn Learning
Job ticket | Deutschlandticket
Apply to our Mainz, Germany location by sending us your documents via our online form.