For our department IT Quality Management within General Services, we are looking for a (an):
IT Quality Assurance Specialist (m/f/x)
Main duties:
* Interpret and build upon Luxair's quality assurance standards, and ensure that our final products observe those standards
* Document quality assurance activities with internal reporting and audits
* Assist with new standards for development and design, with improvements, and create testing protocols for implementation across all business units
* Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
* Develop or update any complaints and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
* Drive and push for high level of quality of all product related topics within IT, business and with external stakeholders
* Observe and raise opportunities for new features, analyses and prepare technical specifications of new integrations, informs about potential implementation gaps
* Provide relevant information in product status reports, technical documentation, specifications, user manual or feedback;
* Lead the testing efforts for the product or application, in a disciplined, session-based approach
* Define the scope of testing within the context of release/delivery
* Development and definition of tests methods and testing tools
* Build tools, scripts, automate, query various database types to help with broader or deeper testing coverage
* Highlight bugs source, finding ways to reproduce weird behaviors, bug advocacy
* Management of testing activities (analysis, test planning and organization).
Required profile:
Minimum required criteria:
* Be holder of a bachelor degree "BAC& 3" in Information Technology or equivalent combination of education and experience in a similar position
* Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
* High proficiency in computer technology and systems operations
* Relevant experience in quality analysis, testing, management, engineering, assurance or similar
* Strong analytical and problem-solving skills, taking a disciplined and systematic approach
* Able to work efficiently in an agile and other iterative style team environment with proactive work attitude
* Show empathy, honesty, integrity and accountability. Good listening skills and ability to defend stakeholder needs
* Demonstrated knowledge of testing best practices, version control practices and defect management practice
* Able to prioritize tasks alone depending on changing product or project risks
* Be autonomous and able to work closely with Product Owners and other stakeholders to understand their expectations at a deep level but can act as a team player and a coach/mentor too
* Excellent verbal and written communication skills in English (French and/or German is considered as an advantage).
The ideal candidate:
* Knowledge of Luxemburgish or any other language is
considered as asset.