Transformation Manager m/f/d
94061 | Operations | Professional | Non-Executive | Allianz Services | Full-Time | Permanent
Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8,800 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.
Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.
Role Overview
Allianz Services Transformation (CTO) serves as Allianz’s global Business Transformation Engine, operating across Munich, Bucharest, Trivandrum, Mauritius, and New York City. Within this organisation, Productivity Solutions & Innovation (PSI) leads the Group’s AI‑driven transformation, covering AI advisory, diagnostics through process and task mining, and rule‑based as well as agentic hyperautomation.
PSI is structured to deliver end‑to‑end AI productivity services. Our core capabilities include:
* AI Advisory & Transformation Management
* Innovation Screening & Testing
* Process Diagnostics using Process & Task Mining
* Low‑code / No‑code Automation
* Rule‑based Automation
* Multi‑agent Systems
* Organisational AI Enablement
* AI Project & Portfolio Management
In this leadership role, you will oversee the delivery of innovative AI and hyperautomation solutions, ensuring alignment with Group Standards and maximising value for Allianz entities. You will manage transformation initiatives end‑to‑end, from opportunity identification to solution design, rollout, and scaling
You will mentor teams, shape innovation portfolios, strengthen stakeholder relationships, and contribute to the strategic direction of PSI. Experience in AI/ML environments, cloud technologies, or transformation functions is highly valuable, as are strong communication and presentation skills. German language skills (B1+) are beneficial for this Munich‑based role.
What you do
* Lead the design, delivery, and scaling of AI & Hyperautomation solutions.
* Manage transformation projects across Allianz entities, ensuring impact and alignment with Group Standards.
* Identify new opportunities for automation, GenAI, and diagnostic solutions; shape and prioritise the innovation pipeline.
* Oversee multidisciplinary teams and ensure high‑quality execution across technical and business workstreams.
* Drive process optimisation initiatives through process/task mining insights.
* Present strategic recommendations, communicate progress, and manage stakeholder expectations at senior levels.
* Promote innovation, right‑shoring, and best‑practice sharing across the Group.
What you bring
* Strong academic background; a Master’s degree or MBA is preferred.
* Proven experience in AI, ML Ops, digital transformation, or similar fields.
* Experience in insurance or high‑tech environments is an advantage.
* Agile/ Scrum, Cloud, AI, or GenAI certifications highly valued.
* Excellent communication, stakeholder management, and presentation skills.
* German and / French language skills (B1+) desirable.
* Commitment to diversity, inclusion, and fostering a supportive team culture.
* We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.
What we offer
* We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
* We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
* From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
* Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.
We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.