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Data center operations & reliability manager

Berlin
Verda
Manager
Inserat online seit: 13 Juni
Beschreibung

Now it’s your chance to join the ride. We offer more than just the job - we offer a career-defining opportunity to be part of building something big!
Join Verda while it’s still being built - not once it’s finished. Cash + equity compensation along with various fringe benefits (e.g., healthcare, lunch, wellbeing, etc.).
~ 31 nationalities, with 6 different ones on the management team.
~ An opportunity with make a clear impact and work alongside world-class engineers, researchers, and partners across the global AI ecosystem.

Full-time and permanent.
Behind every SLA we sign is a data center that has to deliver it around the clock, every day of the year. We are looking for a Data Center Operations & Reliability Manager to own that promise.
You will be accountable for the operational reliability of our data center sites: committing to and following up on our SLAs, tracking and mitigating equipment downtime, running the 24/7 shift coverage of our support engineers, enforcing safety and security guidelines, and owning the incident reporting loop from first alert to closed follow-up.
Plan and manage 24/7 shift schedules for support engineers, ensuring continuous coverage, fair rotation, and adequate staffing for planned maintenance and peak periods.
Enforce and continuously improve Safety & Security guidelines — ensuring all on-site work follows established protocols and compliance requirements.
Report regularly to management on reliability metrics, incident trends, and operational risks.
5+ years of experience in data center operations, critical facilities, or mission-critical infrastructure environments.
Hands-on understanding of data center infrastructure: power, cooling, networking and common failure modes.
Experience with SLA management and operational reporting in a customer-facing infrastructure business.
Strong incident management skills: structured response, root cause analysis, and disciplined follow-up.
Strong written and verbal English.
Experience with monitoring, ticketing, and maintenance management systems (e.g., Data center certifications such as CDCP or equivalent.
We're building fast and this role needs the right person behind it.

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